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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JIL 0356

November 15, 2024

5  out of  5
rating by JIL 0356
"Personable, professional, compassionate, and passionate about their clients. The secretary gives me a personal greeting when I call, as if she has been waiting since my last correspondance. I feel welcomed, special, and appreciated. In the event you have a question or a claim, the assistance is effortless and seemless, they are excellent at their job. I have left the Amarillo area, but I still choose to utilize their services; feels like home. Brian Gibbs helps individuals, families, and businesses."
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Deborah Vasquez

October 29, 2024

5  out of  5
rating by Deborah Vasquez
"Brian Gibbs staff is absolutely phenomenal! They quoted me a fair price and were immediately ready to make it happen. It was so easy and seamless. The staff is highly knowledgeable, very professional and truly make you feel that they are that good neighbor. Thank you for being transparent and making it so easy to switch over. My experience tops all the experiences I have had with insurance companies. Great job ! I am impressed! Thank you so much!"
We responded:
"Hi Deborah, Wow! Thank you for the fantastic 5-star review! We’re thrilled to hear that you had such a great experience with our agency. Your recommendation is the best compliment we could receive! We’re here to help anytime you need us, and we can’t wait to work with you again. Thanks for being a valued part of our community!"
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Cody Landrum

October 29, 2024

5  out of  5
rating by Cody Landrum
"Great customer service and a great price ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Cody, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad to hear you had a positive experience with us. Your support means a lot to our team! If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again soon!"
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Andy M.

October 29, 2024

5  out of  5
rating by Andy M.
"Brian and his team are super responsive and expedient in meeting my needs. Would highly recommend without hesitation!"
We responded:
"Dear Andy, Thank you so much for your amazing 5-star review! We're delighted to hear that you had such a positive experience with our agency. Your recommendation means the world to us, and we truly appreciate you spreading the word! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to working with you again!"
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Juan Carlos Pacheco

October 11, 2024

5  out of  5
rating by Juan Carlos Pacheco
"I highly recommend Brian Gibbs State to anyone who’s is searching for any type of insurance. Everyone is always nice and friendly ."
We responded:
"Juan Carlos, thank you so much for taking the time to leave us a wonderful 5-star review on Google! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our agency! "
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Delane McUne

October 7, 2024

5  out of  5
rating by Delane McUne
"Everyone is friendly and helpful! Great local insurance agent."
We responded:
"Delane, thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and your kind words mean a lot to us. We wanted to reach out and kindly ask if you would be willing to refer us to your friends, family, or colleagues who might also benefit from our services. Word-of-mouth recommendations are incredibly valuable to us, and we would be grateful for any referrals you can provide. Once again, thank you for your support and for choosing our agency. We look forward to serving you and your referrals in the future."
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Ashleigh Drake

September 30, 2024

5  out of  5
rating by Ashleigh Drake
"Brittney went out of her way to help us get exactly what we needed and for cheaper than our old insurance company ❤️ Thanks for being there to walk us through every step!"
We responded:
"Ashleigh, thank you so much! it is always our goal to provide exceptional customer service and exceed our customers expectations. Your kind words and feedback are truly appreciated by our entire team. "
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Irma Bustos

September 30, 2024

5  out of  5
rating by Irma Bustos
"Jennifer is so patient and understanding. She is a great asset to the company. We need more Jennifers in the world."
We responded:
"Irma, thank you so much for taking the time to write such a kind and sincere review about our team member. Your words mean a lot to us and we truly appreciate your feedback. Once again, thank you for your wonderful review. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to help!"
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Erik Scarborough

September 26, 2024

5  out of  5
rating by Erik Scarborough
"Let me tell you Brian Gibbs office lady’s are fabulous. They are all friendly and helpful. I have mainly dealt with Jennifer to help me along with all my needs. She responds quickly, informative, kind and knowledgeable. I have brought her many different projects and needs over the last few months. She has gone above and beyond in helping with them all. I’m very pleased and would highly recommend giving them a try."
We responded:
"Erik, thank you for your positive Google review about our agent team members! We greatly appreciate your kind words and feedback. Our team members strive to provide exceptional service and it is always rewarding to hear when they have made a positive impact on our clients. I will make sure to pass on your compliments to the respective team members. Your review not only motivates and encourages them to continue delivering outstanding service but also helps future customers in making an informed decision about our team."
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David Chadwick

August 27, 2024

5  out of  5
rating by David Chadwick
"This agency is great and always very helpful."
We responded:
"Thank you for taking the time to leave our agency a 5 Star review, David!"
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Bessie Icenhower

August 24, 2024

5  out of  5
rating by Bessie Icenhower
"Brian Gibbs -State Farm employees are so helpful, patient, kind, just the best to work with. I have had my insurance needs with them for many years. All employees are on top of their jobs. Bessie Icenhower"
We responded:
"Bessie, thank you for taking the time to share a 5 star review! We are thrilled to hear you had a great experience. "
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Shanon Wilks

August 23, 2024

5  out of  5
rating by Shanon Wilks
"I moved my insurance over to State Farm with Brian Gibbs a couple years ago and have had nothing but the best experience with them. The communication is awesome. I couldn’t ask for it to be any better."
We responded:
"Thank you Shanon, It's always a pleasure to hear that our efforts have made a positive impact on our customers. We're delighted to know that you had a great experience with us. Our team works hard to provide exceptional service and it's rewarding to see that reflected in your review."
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David Smith

July 29, 2024

5  out of  5
rating by David Smith
"All of Brian Gibbs, State Farm agents are so nice and helpful. We have a commercial and a personal policy and they have been so good to help me keep up with all of our insurance. I highly recommend them!"
We responded:
"Thank you, Dani! We are thrilled to hear that you have had a positive experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future. Thank you once again for your review and for being a valued customer!"
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Chrissy B

July 26, 2024

5  out of  5
rating by Chrissy B
"Love the staff! They work very hard for their customers."
We responded:
"Thank you so much for your kind words and positive review! We truly appreciate your feedback and are grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!"
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Christi Flatt

July 26, 2024

5  out of  5
rating by Christi Flatt
"Great experience and I would definitely recommend!"
We responded:
"Thank you, Christi! We look forward to continuing to provide you with the best possible experience. Thanks again!"
Profile photo of Charlene Bustos

Charlene Bustos

July 26, 2024

5  out of  5
rating by Charlene Bustos
"Jennifer is great! Handles everything that I need by sending her a quick text. Highly recommend Brian Gibbs State Farm. 🙂"
We responded:
"Thank you so much for your generous Google review! We truly appreciate your kind words and taking the time to share your positive experience. It means a lot to us and motivates us to continue providing excellent service. We are grateful for your support and look forward to serving you again in the future."
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Juan Rosas

June 28, 2024

5  out of  5
rating by Juan Rosas
"Brian Gibbs State Farm is Awesome! They are very helpful and the customer service is second to none!"
We responded:
"Thank you, Juan! We appreciate your business!"
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Shana Aduddell

June 28, 2024

5  out of  5
rating by Shana Aduddell
"Jennifer was very helpful in getting us the insurance we needed. We had been with another company for years but they had just become so expensive. But she helped us with all our insurance needs."
We responded:
"Thank you so much for your kind words in your 5-star Google review! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our product/service. It's customers like you that motivate us to continuously strive for excellence. We look forward to serving you again in the future!"
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Connie Gonzales

June 28, 2024

4  out of  5
rating by Connie Gonzales
"Thank you for a positive experience! The office staff is awesome! Easy to reach out to and very responsive!"
We responded:
"Thank you, Connie! At Brian Gibbs State Farm, we strive to provide outstanding service. We appreciate you taking the time to let us know how we are doing."
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dave wright

June 20, 2024

5  out of  5
rating by dave wright
"This has been the best insurance agency, I have ever encountered. They always perform with due diligence and make my insurance needs happen. I strongly recommend this agency. Jennifer and Brittany have been amazing."
We responded:
"Thank you, Dave! Our agency strives on remarkable customer service. I'm proud to know my team is hitting the mark. Thank you for the review!"
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Dee Valdez

May 24, 2024

5  out of  5
rating by Dee Valdez
"The best insurance company in Amarillo, Texas. Lisa Beaver takes good care of us with our insurance needs."
We responded:
"We are thrilled to hear that you had such a positive experience with our agency]. Our team works hard to provide the best possible experience for our customers, and your feedback reaffirms that we are on the right track."
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John Neely

May 4, 2024

5  out of  5
rating by John Neely
"The ladies in this office know there business,stop in an get a quote...they saved me some money maybe you'll be next..."
We responded:
"Hi John, we understand every little bit helps. We appreciate you taking the time to leave our agency a Google review. Please tell all your friends and family about Brian Gibbs State Farm! "
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nichole huddleston

May 2, 2024

5  out of  5
rating by nichole huddleston
"Love."
We responded:
"Thank you, Nichole! We appreciate you and value your business."
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Anna Stewart

April 24, 2024

5  out of  5
rating by Anna Stewart
"Jennifer has taken such good care of me! I came to her looking for business insurance and she walked me through every step. Since then we’ve switched our personal insurance over to her as well. She has gone above and beyond for me when I’ve needed last minute coverage for vendor shows & I am so grateful!"
We responded:
"Anna, your feedback means a lot to us and it motivates us to continue delivering exceptional service to all our customers. We are constantly striving to improve and provide the best possible assistance, so it's wonderful to know that our efforts have made a positive impact on you. Please tell all your friends and family about Brian Gibbs State Farm! "
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Maci Hardwick

April 24, 2024

5  out of  5
rating by Maci Hardwick
"Brittney always does an amazing job! Outstanding personality and always has a smile on her face"
We responded:
"Maci, Thank you so much for taking the time to leave us a positive review on Google! We are thrilled to hear that you had a great experience with our services. Once again, thank you for your kind words and for choosing us. "