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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erik Scarborough

Erik Scarborough

September 26, 2024

5  out of  5
rating by Erik Scarborough
"Let me tell you Brian Gibbs office lady’s are fabulous. They are all friendly and helpful. I have mainly dealt with Jennifer to help me along with all my needs. She responds quickly, informative, kind and knowledgeable. I have brought her many different projects and needs over the last few months. She has gone above and beyond in helping with them all. I’m very pleased and would highly recommend giving them a try."
We responded:
"Erik, thank you for your positive Google review about our agent team members! We greatly appreciate your kind words and feedback. Our team members strive to provide exceptional service and it is always rewarding to hear when they have made a positive impact on our clients. I will make sure to pass on your compliments to the respective team members. Your review not only motivates and encourages them to continue delivering outstanding service but also helps future customers in making an informed decision about our team."
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David Chadwick

August 27, 2024

5  out of  5
rating by David Chadwick
"This agency is great and always very helpful."
We responded:
"Thank you for taking the time to leave our agency a 5 Star review, David!"
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Bessie Icenhower

August 24, 2024

5  out of  5
rating by Bessie Icenhower
"Brian Gibbs -State Farm employees are so helpful, patient, kind, just the best to work with. I have had my insurance needs with them for many years. All employees are on top of their jobs. Bessie Icenhower"
We responded:
"Bessie, thank you for taking the time to share a 5 star review! We are thrilled to hear you had a great experience. "
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Shanon Wilks

August 23, 2024

5  out of  5
rating by Shanon Wilks
"I moved my insurance over to State Farm with Brian Gibbs a couple years ago and have had nothing but the best experience with them. The communication is awesome. I couldn’t ask for it to be any better."
We responded:
"Thank you Shanon, It's always a pleasure to hear that our efforts have made a positive impact on our customers. We're delighted to know that you had a great experience with us. Our team works hard to provide exceptional service and it's rewarding to see that reflected in your review."
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David Smith

July 29, 2024

5  out of  5
rating by David Smith
"All of Brian Gibbs, State Farm agents are so nice and helpful. We have a commercial and a personal policy and they have been so good to help me keep up with all of our insurance. I highly recommend them!"
We responded:
"Thank you, Dani! We are thrilled to hear that you have had a positive experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future. Thank you once again for your review and for being a valued customer!"
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Chrissy B

July 26, 2024

5  out of  5
rating by Chrissy B
"Love the staff! They work very hard for their customers."
We responded:
"Thank you so much for your kind words and positive review! We truly appreciate your feedback and are grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!"
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Christi Flatt

July 26, 2024

5  out of  5
rating by Christi Flatt
"Great experience and I would definitely recommend!"
We responded:
"Thank you, Christi! We look forward to continuing to provide you with the best possible experience. Thanks again!"
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Charlene Bustos

July 26, 2024

5  out of  5
rating by Charlene Bustos
"Jennifer is great! Handles everything that I need by sending her a quick text. Highly recommend Brian Gibbs State Farm. 🙂"
We responded:
"Thank you so much for your generous Google review! We truly appreciate your kind words and taking the time to share your positive experience. It means a lot to us and motivates us to continue providing excellent service. We are grateful for your support and look forward to serving you again in the future."
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Juan Rosas

June 28, 2024

5  out of  5
rating by Juan Rosas
"Brian Gibbs State Farm is Awesome! They are very helpful and the customer service is second to none!"
We responded:
"Thank you, Juan! We appreciate your business!"
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Shana Aduddell

June 28, 2024

5  out of  5
rating by Shana Aduddell
"Jennifer was very helpful in getting us the insurance we needed. We had been with another company for years but they had just become so expensive. But she helped us with all our insurance needs."
We responded:
"Thank you so much for your kind words in your 5-star Google review! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our product/service. It's customers like you that motivate us to continuously strive for excellence. We look forward to serving you again in the future!"
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Connie Gonzales

June 28, 2024

4  out of  5
rating by Connie Gonzales
"Thank you for a positive experience! The office staff is awesome! Easy to reach out to and very responsive!"
We responded:
"Thank you, Connie! At Brian Gibbs State Farm, we strive to provide outstanding service. We appreciate you taking the time to let us know how we are doing."
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Jonathan Becerra

June 28, 2024

5  out of  5
rating by Jonathan Becerra
"They are great to work with! Every time I reach out they are ready and quick to respond! Best move I made was to join Brian and his team!"
We responded:
"Jonathan, your feedback means a lot to us and it motivates us to continue delivering exceptional service to all our customers. We are constantly striving to improve and provide the best possible assistance, so it's wonderful to know that our efforts have made a positive impact on you. Please tell all your friends and family about Brian Gibbs State Farm!"
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dave wright

June 20, 2024

5  out of  5
rating by dave wright
"This has been the best insurance agency, I have ever encountered. They always perform with due diligence and make my insurance needs happen. I strongly recommend this agency. Jennifer and Brittany have been amazing."
We responded:
"Thank you, Dave! Our agency strives on remarkable customer service. I'm proud to know my team is hitting the mark. Thank you for the review!"
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Dee Valdez

May 24, 2024

5  out of  5
rating by Dee Valdez
"The best insurance company in Amarillo, Texas. Lisa Beaver takes good care of us with our insurance needs."
We responded:
"We are thrilled to hear that you had such a positive experience with our agency]. Our team works hard to provide the best possible experience for our customers, and your feedback reaffirms that we are on the right track."
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John Neely

May 4, 2024

5  out of  5
rating by John Neely
"The ladies in this office know there business,stop in an get a quote...they saved me some money maybe you'll be next..."
We responded:
"Hi John, we understand every little bit helps. We appreciate you taking the time to leave our agency a Google review. Please tell all your friends and family about Brian Gibbs State Farm! "
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nichole huddleston

May 2, 2024

5  out of  5
rating by nichole huddleston
"Love."
We responded:
"Thank you, Nichole! We appreciate you and value your business."
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Anna Stewart

April 24, 2024

5  out of  5
rating by Anna Stewart
"Jennifer has taken such good care of me! I came to her looking for business insurance and she walked me through every step. Since then we’ve switched our personal insurance over to her as well. She has gone above and beyond for me when I’ve needed last minute coverage for vendor shows & I am so grateful!"
We responded:
"Anna, your feedback means a lot to us and it motivates us to continue delivering exceptional service to all our customers. We are constantly striving to improve and provide the best possible assistance, so it's wonderful to know that our efforts have made a positive impact on you. Please tell all your friends and family about Brian Gibbs State Farm! "
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Maci Hardwick

April 24, 2024

5  out of  5
rating by Maci Hardwick
"Brittney always does an amazing job! Outstanding personality and always has a smile on her face"
We responded:
"Maci, Thank you so much for taking the time to leave us a positive review on Google! We are thrilled to hear that you had a great experience with our services. Once again, thank you for your kind words and for choosing us. "
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Chelsea Henderson

April 24, 2024

5  out of  5
rating by Chelsea Henderson
"Jennifer really goes above and beyond! In the 3 years of having State Farm, she has been there pretty much day and night to help and assist with anything I’ve needed! I couldn’t recommend them more for your insurance needs. Thank you so much Jennifer for everything! I truly appreciate you!"
We responded:
"Hi Chelsea, Thank you so much for taking the time to leave us such a wonderful review on Google. We are thrilled to hear that you appreciate our services and that we have been able to assist you. We strive to provide the best possible experience, and your kind words are a testament to our efforts. We are grateful to have you as our customer!"
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Adrian Bustos

March 29, 2024

5  out of  5
rating by Adrian Bustos
"Thank you Brittney for taking the time to find me proper coverage"
We responded:
"Thank you Adrian ! My Pleasure :) "
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Angela Savage

March 21, 2024

5  out of  5
rating by Angela Savage
"Since moving over to Brian Gibbs state farm their staff has had top tier customer service. Always friendly and make sure to answer all questions that I may have. Jennifer is always a pleasure to speak with. With a recent claim filed with the other person's insurance, I was having trouble getting documentation over to the claims adjuster in order to get a rental car and Lisa went above and beyond to advocate for me. She even offered to givve me a ride if I needed it. The customer service is truly the best I have ever experienced and I couldn't be happier and feeling like my family is in the best hands possible with our choice in insurance. Thank y'all so much!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star Google review. We truly appreciate your support and we're thrilled to hear that you had a great experience with us. Thank you again!!"
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Alisha Milam

March 7, 2024

5  out of  5
rating by Alisha Milam
"Thank you Jennifer Foster! You went above and beyond for us! Top notch customer service, very kind and made us feel cared for. Brian Gibbs, you have a rockstar on your team! Thank you!!"
We responded:
"Alisha, it is always a pleasure to serve customers like you, and your positive feedback serves as a great encouragement to our team. Thank you for taking the time to share your experience with others!"
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Kitty Hockaday

March 7, 2024

5  out of  5
rating by Kitty Hockaday
"Absolutely amazing service! Jen was great."
We responded:
"Thank you, Kitty! We are honored you chose Brian Gibbs State Farm for your insurance needs. "
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shane harris

February 29, 2024

5  out of  5
rating by shane harris
"Great folks! Saved me 200.00 a month. Plus got better house insurance!"
We responded:
"Thanks for leaving the review Shane! The team here at Brian Gibbs is thrilled that we saved you so much money, and we are so proud that you trust State Farm with your insurance needs! Please make sure and tell all your friends and family about us!"
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Narges Yahyavi

February 16, 2024

5  out of  5
rating by Narges Yahyavi
"I like Jennifer, she is so nice and helpful"
We responded:
"Hi Narges, thank you so much for taking the time to leave a Google review! It means a lot to us that you took the time to share your thoughts and we are thrilled to hear about your positive experience. Thank you again for your support!"